Are you passionate about safeguarding countries, societies, and businesses from hybrid threats?
Look no further! Our rapidly scaling company is committed to this crucial mission, collaborating with some of the world’s most influential organizations, including NATO and the EU.
If you’re ready to join a high-impact team shaping the future of intelligence and security, we invite you to become part of our journey. Join us and help defend the digital world with purpose and innovation!
Now, we're expanding our business development team and looking for an Account Manager who will take ownership of client relationships and help us grow across our international markets.
Role Overview:
You'll join our business development team to take ownership of client accounts across our key European markets. Working alongside our Business Development Managers, a remote team distributed across Europe, you will manage client accounts and drive them from handover to successful delivery and growth.
We are looking for a proactive, fast-moving professional with a strong B2B software background who can seamlessly plug into our sales processes and client communication. You will be expected to rapidly take the reins, independently managing your accounts, spotting upsell opportunities, and keeping deal-related workflows, documentation, and internal coordination running smoothly.
Key Responsibilities:
- Manage and grow relationships with clients across our key European markets
- Take ownership of accounts handed over by the business development team and drive them to successful outcomes
- Identify upsell and expansion opportunities within your client portfolio
- Coordinate internal processes: prepare documents, gather information, and align with cross-functional teams to deliver on client needs
- Support Business Development Managers with day-to-day operational tasks and account-related workstreams
- Keep client information and pipeline up to date and share insights with the team
Requirements
- 3+ years of experience managing and growing B2B client relationships in software sales or account management (SaaS or other software products)
- Advanced English, as you will communicate with international clients and colleagues daily
- Track record of managing and growing B2B client relationships, ideally with international clients from Western Europe or North America
- Skill in identifying client needs early and aligning them with the right solutions
- Strong organizational instincts, with a talent for keeping multiple accounts, deadlines, and stakeholders on track
- Adaptive and curious; willing to learn, support the team, and take the lead when needed.
- Experience in cybersecurity, risk intelligence, or with public sector clients is a strong plus
We Offer:
- Opportunity to contribute to a mission-driven startup and support prestigious clients, including governments worldwide, enterprise clients, and leading NGOs in tackling global security challenges.
- Autonomy and freedom to drive experiments and bring your own ideas to life.
- Flexibility of remote work, with the option to join our teams in Kyiv and Lviv.
- Flexible, unlimited time-off policy.
